Making Conversations Count
~ for effective, motivating appraisals
~ to deal with under-performance issues effectively
~ for more successful client conversations
Helen Bailey, director of PINNA, is hosting a seminar to share with you the key to effective conversations… ‘Conversations that Count’
• Research shows 90% of people leave appraisal interviews less motivated and less aware of what is expected of them than before the interview.
• Managers avoid confrontation - avoid the conversations they need to have at the time they need to have them.
• Pleasing clients means minimising or eliminating the expectation gap - the difference between their expectations and your delivery.
Find out through PINNAs ‘Making Conversations Count’ seminar how you can have different, appropriate and more productive conversations.
WHERE, WHEN and COST
The seminar will be held at Leyland Golf Club, Wigan Road, Leyland PR25 4UD (within one mile of junction 28, M6) on Monday 11 August 2008.
• 4.30 pm Registration
• 5.00 pm Seminar
• 7.00 pm Buffet
Cost £25 + VAT
To register your place contact Sandra Penswick at sandra@pinna.co.uk
Jack Rowlands, Director, PINNA Ltd.
